New Delhi: A new SBI Research report has proposed a major restructuring of the National Testing Agency, including a separate law defining its mandate, stronger independent oversight and a Candidate Charter for students.
Why a separate law is being proposed
The NTA currently operates as a registered society rather than under a dedicated Act of Parliament. SBI Research argues that a statutory framework could define the agency’s powers, responsibilities, governance structure and accountability more clearly.
Candidate Charter
One of the most student-focused recommendations is a Candidate Charter. The proposed framework would establish procedures and timelines for issues including answer-key challenges, score corrections, examination postponements, re-tests and accessibility failures.
Independent oversight
The report also proposes an expert NTA Board and an independent Standards and Appeals Body. The suggested structure is intended to separate operational execution from oversight and create a clearer route for reviewing serious examination-related disputes.
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Reducing dependence on outsourcing
SBI Research has highlighted the agency’s reliance on contractual, outsourced personnel and external vendors. It recommends building a stronger permanent professional team with expertise in assessment, technology, security, operations and candidate support.
EduSutra Perspective
The most important element of the proposal may be the shift from viewing candidates simply as examination participants to recognising defined service standards and grievance rights. Whether the recommendations become policy remains to be seen, but they add substance to the debate over rebuilding trust in national examinations.




